PRIVACY POLICY | TERMS OF SERVICE

At 3 Brothers Auto Body, located at 35-37 Route 9W, Haverstraw, NY 10927, we respect your privacy and protect any information you share with us.

When you fill out a form, call, text, or authorize service, we may collect contact info, insurance details, VIN, vehicle photos, and service preferences. This data helps us provide estimates, schedule repairs, communicate updates, and support insurance claims. With your consent, we may send SMS updates; you can reply STOP at any time to opt out. Calls may be recorded for quality and documentation.

We never sell your data and only share it with service vendors, insurers, or required parties (e.g., NY DMV) as needed. Cookies and analytics may be used to improve website performance. Repair records are retained for at least 3 years as required by law.

By using our website or services, you agree to our terms. Estimates are provided upon request and will not be exceeded without your approval, as per New York State law. Parts used may be OEM, aftermarket, or used—this will be disclosed in writing. Payment is due at pickup unless otherwise arranged, and storage charges may apply after notification of repair completion.

Warranty terms are stated on the final invoice. You are responsible for personal belongings left in the vehicle.

Our liability is limited to the amount paid for service. Website information is not a binding quote—actual pricing may vary based on inspection.

These terms are governed by the laws of New York, and any disputes will be resolved in Rockland County.

We may update these terms and policies without notice; continued use of our services implies acceptance of any changes.

POLÍTICA DE PRIVACIDAD | TÉRMINOS DE SERVICIO

En 3 Brothers Auto Body, ubicado en 35-37 Route 9W, Haverstraw, NY 10927, respetamos su privacidad y protegemos cualquier información que comparta con nosotros. Cuando completa un formulario, llama, envía mensajes de texto o autoriza un servicio, podemos recopilar información de contacto, datos del seguro, VIN, fotos del vehículo y detalles del servicio. Esta información nos permite brindar presupuestos, programar reparaciones, enviar actualizaciones y ayudar con reclamos de seguros.

Con su consentimiento, podemos enviar mensajes de texto SMS; puede responder STOP en cualquier momento para cancelar. Las llamadas pueden ser grabadas para control de calidad y documentación. Nunca vendemos su información y solo la compartimos con proveedores de servicio, aseguradoras o autoridades requeridas (como el DMV de NY) según sea necesario. El sitio puede usar cookies y análisis para mejorar el rendimiento.

Conservamos registros de reparación durante al menos 3 años como exige la ley.

Al utilizar nuestro sitio web o servicios, usted acepta estos términos. Los presupuestos se proporcionan a solicitud y no se excederán sin su aprobación, conforme a la ley del estado de Nueva York. Las piezas utilizadas pueden ser originales (OEM), alternativas o usadas; esto se le informará por escrito. El pago se debe realizar al momento de recoger el vehículo, salvo acuerdo diferente, y pueden aplicarse cargos por almacenamiento después de la notificación de finalización.

Las condiciones de garantía se indicarán en la factura final. Usted es responsable de los objetos personales dejados en el vehículo. Nuestra responsabilidad está limitada al monto pagado por el servicio realizado. La información del sitio web es solo informativa; los precios reales pueden variar tras la inspección.

Estos términos se rigen por las leyes del estado de Nueva York, y cualquier disputa se resolverá en el condado de Rockland. Podemos actualizar estas políticas sin previo aviso; el uso continuo de nuestros servicios implica la aceptación de dichos cambios.

TESTIMONIALS

What others are saying

"Highly Professional and Skilled Technicians!"

Fast Service , repair done beyond expectations, car ready right on time , Louis gets the job done . Would definitely recommend to others.

— Frank Taussi

"Flawless Repair and Exceptional Service!"

This place is amazing! My car was a big mess, was hit from behind with multiple damages. Brought it over to Luis & Julio for repairs. When I picked it up, I thought I was picking up the wrong car when I saw it. Thank u so very much for fixing my car. Ur whole team rocks!

— Small Wonders

"¡Trabajo increíble y precios accesibles!"

Buen servicio me atendieron rapido y me hicieron buen trabajo y buen precio lo recomiendo 😊

— Tatiana Ramos

"Quick Turnaround and Great Communication!"

Awesome repair shop they do beautiful work

— Max Fritz

Frequently Asked Questions

What services do you offer for auto body repair and painting?

We offer a comprehensive range of services including collision repair, dent removal, scratch repair, full-body painting, and custom paint jobs to restore and enhance your vehicle's appearance.

How long does an auto body repair or paint job usually take?

The timeline varies depending on the extent of the damage or the scope of the painting project. Minor repairs may take a few days, while more extensive work could take a week or longer. We provide a detailed timeline after assessing the vehicle.

Do you use OEM parts for repairs?

Yes, we use Original Equipment Manufacturer (OEM) parts whenever possible to ensure the best fit and quality for your vehicle. If OEM parts are unavailable, we will discuss alternative high-quality options with you.

Is there a warranty on your repairs and paint services?

Absolutely. We offer a warranty on all of our repair and paint services to guarantee your satisfaction and ensure that the work performed meets the highest industry standards.